Icebolethu Funerals was established in 2009 by Nomfundo Mcoyi. Nomfundo was inspired by the need of a reputable funeral service provider, particularly in black communities. Through hard work, unwavering dedication and ambition, six years later, Icebolethu Funerals have over thirty branches including a head office in Durban. Icebolethu Funerals Director, Nomfundo Mcoyi is the only Black Female sitting in the South African Funeral Practitioners Association Committee (SAFPA).
Through dedication,care and commitment and the support of our policy holders, our company has grown to encompass so much more than providing dignified and caring funerals. Over the last few years we have opened a branch in London, England specifically to take care of all South Africans and Zimbabweans living and working in the UK,( icebolethuinternational.com) providing tombstones for lasting memorials (http://ikhayelihletombstones.co.za/), a floral boutique (http://valleyofthelillies.co.za/), a catering company (http://icebolethucaterers.co.za/) and a foundation to provide relief to our community (http://icebolethufoundation.co.za/). More information of each of these divisions can be found on their Web sites or on https://icebolethuholdings.co.za/
Our motto is, “Dedicated to the care of those we serve ” Our dedication to those we serve is shown through:
- Thoroughly training and grooming our staff members to ensure that they provide our valued clients with the best customer service to ensure customer delight.
- We also provide our clients with a dedicated 24 hour service line, for the benefit of all our customers.
- Our packages are designed to suit our target market to ensure maximum satisfaction.
- We have over thirty branches established around Kwa-Zulu Natal specifically for the convenience of our clients/members.
As Team Work is the most essential part in our profession, all our staff are trained to become part of the team, bringing their own individual skills, experience and expertise to impact on the team, thus ensuring that their own input in the workplace benefits the entire team.
Our Vision is to be the centre of excellence within the funeral industry; To assist with the realization of our vision, we have a variety of cars and vehicles to cater for all our clients requirements from Chryslers to Mercedes Benz.